Claims
Making a claim with Vero is as simple as making a phone call.
Your call will go straight through to our claims team. If it is a straightforward claim, they will settle it straightaway at the time of lodgement. Some of our customers even receive settlement the day after lodging their claim!
However not all claims are straightforward. More complex claims are sent to our Resolution Team who focus on providing world class service in working with clients to ensure fair and efficient settlements. This may involve contacting you, developing an action plan and communicating with you until the claim is resolved.
It is nobody’s wish to be in the position to have to claim. But if you are, you can rest assured that Vero’s philosophy is to make it as easy as possible.
To contact our claims team call 0800 505 905, option 3
It's really very simple. Just pick up the phone and call us on 0800 505 905. If you are not a member of a partner scheme, we will provide you with the contact details of the Insurance Brokers Association to enable you to find a broker in your area.
